Supplemented

Privacy policy

Last updated October 29, 2026

Your health info stays private. It’s stored securely, never sold or used for ads, and you can delete it anytime. This policy explains what the Supplemented iPhone app collects, why, who processes it for us, and the choices you have. In this policy, “Supplemented”, “we” and “us” mean Yurii Ostapchuk, who publishes the app.

The short version

What we collect

Your account

You sign in with Apple or Google. We receive and store the account identifier, and the name, email address and profile photo that Apple or Google share. If you choose Hide My Email with Apple, we only receive the relay address Apple creates.

Your answers and Health Profile

To build a protocol around you, the app asks for and stores your Goals, birth date, sex, diet, training, sleep, how many supplements you want, the supplements you already take, and the times of your day (waking, meals, workout and bedtime). It also asks whether you are pregnant or breastfeeding, take prescription medication, or have a diagnosed condition, so recommendations can account for them. You can also tell us how you heard about Supplemented and what has been hardest about supplements for you; these two answers are only used to understand our audience.

Your onboarding answers stay on your iPhone until you sign in, then are saved to your account.

Your protocol and what you log

We store the protocols generated for you, the doses you mark as taken or skipped, your daily check-in scores, and anything you write when asking for a change to your protocol, such as a side effect or a supplement you want to try.

Your subscription

Purchases are made and processed by Apple; we never see your payment details. We store your subscription’s plan, status and renewal dates so the app knows what you have access to.

Feedback you send

When you send feedback from the app, we store your message, the email address you give for a reply (if any), and the app version, iOS version and iPhone model it was sent from.

Usage and diagnostics

The app records which screens you visit, how long steps take, and crash and error reports, so we can find where the app is confusing or broken. These events never include your health answers, scores, Goals, supplement names or anything you type. Your IP address is discarded and is not stored with them. Session recording is off.

Share usage data

The Share usage data switch, in Profile under Privacy & about, decides whether usage events are linked to you.

If your iPhone’s region is in the European Economic Area, the United Kingdom or Switzerland, or isn’t set, Share usage data starts off and the app asks you once on first launch. Elsewhere it starts on. You can change it at any time.

How we use it

Reminders are notifications scheduled on your iPhone itself; we don’t send them from our servers.

How your protocol is generated

Protocols, and changes to them, are written by an AI model. To do that, our servers send the model your Goals, Health Profile, safety answers, current supplements, schedule and, when you ask for a change, what you wrote about it. Your name, email address and account details are never sent. Requests go through OpenRouter, which passes them to the company that runs the model. The answers it gives are stored as your protocol.

Who processes your data

We use these service providers to run the app. Each processes data only to provide its service to us.

Some of these providers are in the United States, so your data may be processed outside your country. Where the law requires it, these transfers are covered by safeguards such as the European Commission’s Standard Contractual Clauses.

We may also disclose data if the law requires it, or to a company that takes over the app, which would remain bound by this policy.

We don’t sell or share personal information for cross-context behavioral advertising, as those terms are defined under California law.

Legal basis

If you are in the European Economic Area, the United Kingdom or Switzerland: we process your account, protocol and subscription data to provide the app you signed up for (performance of a contract). We process your health answers only with your explicit consent, which you give by entering them, and which you can withdraw by deleting your account. We process usage data with your consent (Share usage data on), or, when it’s off, crash reports and anonymous statistics on our legitimate interest in keeping the app working.

How long we keep it

We keep your data while you have an account. When you delete your account, your account, Health Profile, protocols, logs, check-ins, subscription record and feedback are deleted at once, and your usage history in PostHog is deleted shortly after. Backups that contain it expire on their own schedule.

Deleting your account

In the app, go to Profile and tap Delete account. Deleting your account does not cancel your subscription: Apple keeps billing it until you cancel it in your iPhone’s Settings, under your name, then Subscriptions. If you can’t use the app, email us at support@thecreators.tech from the address on your account and we’ll delete it for you.

Security

Data is encrypted in transit and stored with providers that encrypt it at rest. Only you can read your data in the app; our team accesses it only to provide support or fix a problem.

Children

Supplemented is for adults only. We don’t knowingly collect data from anyone under 18. If you believe someone under 18 has given us their data, email us and we will delete it.

Not medical advice

Supplemented is not medical advice. It’s an assistant to help you navigate the world of supplements. Always consult a healthcare professional before starting any new supplement, especially if you have existing health conditions or take medications.

Changes to this policy

If we change this policy, we will update the date at the top, and let you know in advance of any significant change.

Contact

Questions or requests about your data: support@thecreators.tech. We will reply within 30 days.